So, my father is a lawyer who makes 80% of his living taking cases where people have been taken advantage of. Not all are poor, but many are: like, elderly gentleman scammed for $1000 by an insurance company or agent, or charged an extra 3% for a mortgage.
So a woman who bought a townhouse in a new development came to my father for help. Her new home immediately developed a mold problem from a leaky roof. About $5,000 in damages, not a big deal for a developer who just built 200 units (remember that number).
So my father writes a letter to the developer, matter of fact, explaining the situation and requests that he just fix it. Didn’t want money, it’s literally 30 minutes to listen to the woman explain the story and to read her sales contract and another 30 minutes to draft a letter.
So the developer comes back with “I am not responsible for the subcontractor or his work and it’s in the sales contract. There is nothing you can do, you can’t even sue me.” The contract was probably not written very well and perhaps onerous (meaning not fair and invalid in certain respects) but the point was taken: this developer is a greedy asshole who thinks he can bully people.
Now, my father’s client was one of the very first people to buy and move into one of the 200 units built, and every Sunday was an open house where prospective buyers came around to see the units and speak to the sales team with a small office in a truck container.
My father instructed his client to make a photo album of the damage, as if the mold was finally getting married – pictures galore of every instance of damage in the house.
On Sunday they showed up with the album and stood on the sidewalk next to the sales office and invited every single person who walked by to have a look at the album. They did this two Sundays on a row, after which they received a letter from the developer practically begging them to let him fix the damage. Apparently they closed the sales office and had the vast majority of the units yet unsold.
I don’t recall the figure, but my father got a cash payment from the developer as well, and of course the damage was fixed.
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“My father instructed his client to make a photo album of the damage, as if the mold was finally getting married”